Hello – laptop problems (sigh). Please read my Problem Description and then go to My Questions at the end.
PROBLEM DESCRIPTION:
I tried to start my laptop this morning but I was faced with the Blue Screen of Death (with the following message):
A problem has been detected…follow these steps:
Disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check your hard drive configuration and check for any updated drivers. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.
Technical Information: STOP: 0×00000024 (0×00190203, 0x82F29390, 0xC0000102, 0×00000000)
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MY QUESTIONS:
1) Is there anything I can do myself, with just my laptop? Once I am on the Blue Screen of Death, the laptop doesn’t allow me to input anything, but if I press F2 before the Blue Screen of Death appears, I get into something called teh ‘Setup Utility’. Is there anything I can do here?
2) If I decide not to (or cannot) do 1), and instead do a data recovery and reconfigure the hard drive, is there any way I can do a data recovery myself, using another laptop? How do I go about this? Are there any step-by-step instructions on the web?
3) Or should I just get the PC repair place to do a data recovery and a windows reinstall (they suggested if I wanted to save money I could do the latter myself). I just came from there, they want a lot of money. If anyone is in London (UK) and can suggest a cheap data recovery specialist, please let me know.
Ok there’s a lot of questions here, I hope someone can help me!